Artificial Intelligence (AI)
OtoAnaliz Artificial Intelligence services are an end-to-end integrated, hybrid service model designed to accelerate insurance companies' claims processes, keep costs under control and improve operational efficiency.
Within the scope of the service, damage analysis is performed using vehicle photos, the location, severity and extent of the damage are detected within seconds, and automatic part and cost calculations are produced in full integration with the Smart Insurance Catalogue.
The foundation of this service is a hybrid model that combines Artificial Intelligence with human expertise. While AI carries out the initial analyses, expert users monitor the process from the same screen, make any necessary adjustments and deliver the final decision. This delivers both speed and accuracy together.
Scope of the Artificial Intelligence service
Automatic damage detection from claim photos
Damage severity classification as Low / Medium / High
Generation of part and operation suggestions based on damage location
Automatic cost calculation (parts + labour)
Estimation of potential internal damage based on severity
Photo quality control with technical feedback when input does not meet requirements
API Service (Pre-policy and Mid-term Inspection)
Within the scope of the service, an API infrastructure is provided that integrates with insurance companies' own mobile apps and digital platforms.
With this architecture;
- Front, rear, right and left side photos of vehicles are analysed
- Results are produced in approximately 1 second
API outputs include;
- Whether there is damage on the vehicle
- If damage exists, its severity (Low / Medium / High)
- Detailed feedback explaining technical reasons for unsuitable photos
delivered to insurance companies in real time.
This service is;
actively used and accelerates operational processes.
Operational Integration and Process Management
The AI service operates in integration with the Claims Management System and other OtoAnaliz modules to provide:
Creation of preliminary reserves at file opening,
Automatic processing of photos coming from WhatsApp and digital channels,
Management of user interventions throughout the process
end to end.
Security and Infrastructure
- KVKK-compliant data processing
- All operations performed on secure infrastructure in Türkiye
- Data processed in real time during operations and not stored
- 24/7 uninterrupted operation
Benefits Delivered
- Analysis and decision support within seconds in claims processes
- Significant reduction in file closure times
- Cost control and standardisation
- Reduction in operational workload
- Lower fraud and erroneous-transaction risk
OtoAnaliz Artificial Intelligence services bring insurance companies not just speed;
control, accuracy and sustainable operational management.