01 · OTOANALIZ

The Future of Claims Management Ecosystem

We are redefining the starting point of claims processes. Bringing artificial intelligence, automation and human expertise together in a single natural flow — the reference point of insurance operations.

23+
Years of Industry Experience
3×
ISO Certified Architecture
End-to-End Process
Geleceğin Hasar Yönetim Ekosistemi
Day Zero
Architecture active
Operations
Natural · integrated · live
Claims Management Smart Insurance Catalog Artificial Intelligence Plus OCR Invoice Automation Day Zero Architecture Hybrid Model Claims Management Smart Insurance Catalog Artificial Intelligence Plus OCR Invoice Automation Day Zero Architecture Hybrid Model
Hasar Başlangıç
CLAIMS ORIGIN

We are redefining the starting point of claims processes.

For many years, claims processes in the insurance industry have advanced with similar methods. Our goal is not merely to add a new technology to the system; it is to change the genetics of operations.

Artificial intelligence and automation are no longer an optional service — they are the natural, integrated starting line of the process.

01

Operational Genetics

A natural process flow, smart from the very beginning.

02

Native Integration

AI is not optional, it is a natural part of the flow.

03

Starting Line

Uninterrupted operations from day zero.

04

Human Judgement

Expert intervention works in harmony with the machine.

03 · TRUST MATRIX

23 Years of Trust, Industry Market Strength

SCALE MATRIX · Measurable depth in corporate infrastructure, market dominance and service philosophy.

PILLAR · 01

Corporate Infrastructure

  • 01
    0 Years
    Experienced Management
  • 02
    0
    Expert Staff
Continuity
Uninterrupted growth · 23 Years
PILLAR · 02
LIVE

Market

The reference ecosystem of Türkiye's insurance industry.
Oto'Analiz / CMS
0
Insurance Companies
0
Fleet Company
0
Files Processed Yearly
Active · 81 Provinces of Service
PILLAR · 03

Service Philosophy

We know our customers' history, and that is how we deliver better service.

History
Continuous
Personal
23 YEARS Experience 50+ Experts 23 Insurance 1 Fleet 1.5M+ Annual Files 81 Province Coverage 23 YEARS Experience 50+ Experts 23 Insurance 1 Fleet 1.5M+ Annual Files 81 Province Coverage
Scale · Depth · Continuity
04 · CMS ECOSYSTEM

One flow, three powerful cores

From operations to file analysis and artificial intelligence — three interconnected cores in a single flow.

CORE · 01
01

Claims Management System

The operational core where 20 modules work in coordination from notification intake through to closure.

Operations 20 Modules Single Panel
Active Flow
Details
CORE · 02
02

File Review

A smart audit layer that analyses every claim file in depth and matches data from multiple sources.

Analysis Validation Cross-Check
Active Flow
Details
CORE · 03
03

Artificial Intelligence

The AI core delivering visual analysis, automatic decisions and cost estimation, bringing a natural flow to operations.

Visual Analysis Autonomous Decision Cost Forecast
Active Flow
Details
Core · Flow · Intelligence
05 · CLAIMS MANAGEMENT SYSTEM

End-to-end claims architecture on a single platform

From core operations to procurement and repair, from loss adjusting to specialty lines — every link of the claims lifecycle inside a single connected ecosystem.

M01

Notification & Claim Reserve

M02

Loss Adjuster Assignment

M03

Auto Loss Adjuster Module

M04

Non-Auto Fire Management System

M05

Remote Camera Video Conference

M06

Contracted Service / In-House Expert

M07

Spare Parts Procurement

M08

Standard Labour

M09

Mobile Repair

M10

Field Expert Inspection Module

M11

Photo Document Upload App

M12

Alternative Repair

M13

Glass Module

M14

Auditor / Auto and Non-Auto

M15

Diminished Value

M16

Document Upload

M17

Digital Photo Inspection

M18

QR Code

M19

Total Loss / Salvage / Auto and Non-Auto

M20

Spare Parts Returns Module

20 Modules · Connected · Fluid · Single Screen
FILE REVIEW
06 · 360 FILE REVIEW MODULE MANAGEMENT NETWORK

All stakeholders on one screen, uninterrupted communication

From agencies to in-house/external lawyers, from loss adjusters to medical firms — all stakeholders of the ecosystem in instant communication through automated notifications and parametric rules.

NODE · 01
Agencies
NODE · 02
Insurance Staff
NODE · 03
Mediation Offices
NODE · 04
Liability Assessment
CORE
CMS
8/8 CONNECTED
NODE · 05
In-House / External Lawyers
NODE · 06
Medical Firms
NODE · 07
Actuaries
NODE · 08
Liability Assessment Firms
Agency Claim file opened Loss Adjuster Field report uploaded Lawyer File opinion requested Medical Treatment report matched Actuary Loss/premium ratio updated Insurance Approval process completed Mediator Meeting minutes added Liability Asst. Assessment parameters refreshed Agency Claim file opened Loss Adjuster Field report uploaded Lawyer File opinion requested Medical Treatment report matched Actuary Loss/premium ratio updated Insurance Approval process completed Mediator Meeting minutes added Liability Asst. Assessment parameters refreshed

A platform that delivers instant communication via automated notifications and parametric rules through a single screen — uninterrupted.

07 · AUTOMATION

Smart automation and national integration

Dashboards managed from a single screen, automated SBM integrations and uninterrupted operations with financial accuracy.

Single-Screen Management

All operations, history and log tracking on one unified panel.

Automatic SBM Integrations

Heavy damage, policy, traffic accident report (KTT), Sisbis enquiry and prior-claim verification.

Financial Accuracy

Invoice entries with VAT, withholding and stoppage calculations; automatic payment-day creation.

08 · REDEFINING SPEED

In seconds, precise cost calculation

The system automatically detects damaged areas and brings part codes and costs to the screen at the same time. Industry days are now operational minutes.

OTOANALIZ · SCAN
DETECTION ACTIVE LIVE
Hızlı Hasar Tespiti
Front
Rear
Side
Heavy Damage
The current state of the industry
Lengthening File Processes
Operational durations stretch out.
With OtoAnaliz
The first cost calculation is generated within seconds.
HUMAN + AI HYBRID
Artificial Intelligence + Human =
The fastest and most accurate hybrid decision model.
09 · SMART CATALOG

Where intelligence steps in: smart insurance catalog

Free from the complexity of global models, with data optimisation tailored to local models — focused solely on Türkiye's vehicle fleet. Operates with the industry's highest matching level on opened comprehensive auto-insurance passenger-car models.

Data Focus
Tailored to Türkiye's vehicle fleet

Dataset calibrated to the reality of the local fleet.

Freshness
Live, continuously refreshed

Spare-parts pricing flow updated every month.

Matching
Industry-leading matching

Top-tier matching on opened comprehensive auto-insurance passenger-car models.

Optimisation
Tailored to local models

Discount, parts type and labour logic specific to Türkiye.

Türkiye · Akıllı Sigorta Kataloğu
Türkiye-Wide
81 Provinces · Active Data Flow
10 · SYSTEM ARCHITECTURE

Day Zero Architecture

The system is much greater than the sum of its parts. Every link feeds the next in a continuous loop; designed from day zero for the autonomous operation of claims processes.

NODE · 01

WhatsApp Claim Notification Management

Smooth start and verification

NODE · 02

AI Plus Visual Analysis

Instant damage detection

NODE · 03

Smart Insurance Catalog Matching

98% accurate local-data matching

NODE · 04

CMS Operational Management

Single screen, uninterrupted flow

NODE · 05

OCR · Financial Closure

Flawless invoice automation

DAY ZERO · CORE

The system is far greater than the sum of its parts.

A process that begins within seconds with AI is verified by the local catalog with 98% accuracy, managed automatically through the CMS and finalised financially via OCR without human error.

This is not just a software package; it is the autonomous transformation of claims operations from day zero.

11 · CUSTOMER EXPERIENCE

The claims advisor in your pocket

A next-generation, uninterrupted, AI-powered experience that begins within seconds — delivered through the platform policyholders and service centres already use.

01
Smooth Start

Secure verification via WhatsApp.

02
Smart Processing

Multi-document upload and autonomous classification.

03
Transparent Tracking

Real-time conversation with CMS, proactive notifications.

WhatsApp Hasar İhbar Servisi
12 · OVERALL SYSTEM FLOW

Two Core Journeys

A single secure entry that begins with "Hello" — directs the policyholder to the right flow within seconds, whether sending documents or checking file status.

Hello
Verification
(Secure Login)
FLOW 1 · SEND PHOTO / DOCUMENT
Media Upload
AI Classification
AI Automatic Reserve Calculation
Success Notification ✓
FLOW 2 · CHECK FILE STATUS
System Integration
Status Check
Proactive Routing ↗
One Entry · Two Journeys · Zero Friction
FINAL · YOUR REFERENCE POINT

You are ready for the claims operations of the future.

Settle at the heart of the ecosystem and redraw your operational boundaries.